Golden Care NC LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, prospective clients, residents, and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request information, or complete a form on our website, we may collect:
- Full name
- Email address
- Phone number
- Mailing address (if provided)
- Information about the care services you are seeking
- Any additional information you voluntarily submit
Non-Personal Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Schedule consultations or care assessments
- Provide information about our services
- Improve our website and user experience
- Maintain website security
- Communicate important updates
- Comply with applicable legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website. These technologies help us analyze website traffic and improve user experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
Golden Care NC LLC does not sell, rent, or trade your personal information.
We may share your information only when necessary:
- With trusted service providers who assist in operating our website or business
- When required by law or legal process
- To protect our rights, safety, property, or the rights and safety of others
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended to collect personal information directly from children under the age of 13. If we become aware that we have unintentionally collected such information, we will promptly delete it.
HIPAA Notice
Golden Care NC LLC respects the privacy of all individuals seeking care. Information submitted through this website is used only to respond to your inquiry or request. Please do not submit confidential medical information through online forms unless specifically requested. Any protected health information (PHI) is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.
We encourage you to review this page periodically.
Last Update: [01/07/26]
